Artist Information

please CHECK YOUR EMAIL and text messages on your phone regularly FOR THE LATEST STUDIO PROGRAM UPDATES

RETURN TO STUDIO

We are following DHHS guidelines and the Arts Project studio is open to fully vaccinated artists only with all normal COVIDsafe restrictions in place (compulsory mask-wearing, social distancing etc).

Everyone entering our Northcote or Collingwood locations must sign in using the QR code on-site and provide proof of vaccination.

For more information about COVID-19 vaccination please visit the Department of Health website. And, here is a short video that explains what is involved with having a vaccination if you are unsure. Please don’t hesitate to call or email us at [email protected] if you have any queries.

not well?

Please contact us to let us know on 9482 4484.

ACCOUNT ENQUIRIES

Artists are invoiced in advance of each term. If you have an enquiry about your account, please phone Sandy (Operations Manager) on 9482 4484 or email [email protected].

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SATELLITE ARTS – NEED HELP SETTING UP ZOOM?

Zoom is a cloud-based video conferencing service you can use to meet with people online – either by video or audio-only or both, all while participating in live chats. We can help you set up an account, so get in touch if needed.

NDIS UPDATE

NOW THERE IS FLEXIBILITY TO BUY SMART DEVICES & TECHNOLOGY

Existing NDIS funding can now be used flexibly to purchase smart devices and Assistive Technology. To assist participants to continue to receive supports during the COVID period, the NDIA has temporarily broadened the flexible approach to the purchase of low-cost assistive technology items. Artists may be able to claim items such as smart devices and fitness equipment if:

it will maintain funded supports like a program or therapy (e.g. physiotherapy or Auslan interpreting provided via video conferencing); and
the provider has confirmed in writing the device is necessary to continue supports while maintaining physical distancing requirements; and
it is the lowest specification that will maintain funded supports; and
they do not already have the item, another suitable one or access to it; and
the item has not been funded by another service system; and
the item or circumstances are not specifically excluded.

If these conditions are met, any participant can spend up to $1500 on low-cost assistive technology items from their existing budget but should not spend more than $750 on electronic devices, if required. Participants and providers are urged to read the NDIA’s advice carefully to understand the parameters of this new, temporary, flexibility.

Arts Project can provide a support letter explaining the need to purchase new or updated technology or devices in order for artists to claim payment or reimbursement back for their device purchase if they need it. Families or support workers can contact Allison directly at [email protected] or call her on her mobile on 0413 489 892.

STUDIO TERM STRUCTURE

Arts Project Australia operates on a Victorian school term system for our artists. During the term break, staff undertake artwork reviews and future planning.

TERM DATES

• 2023 TERM 1: Monday 23 January – Thursday 6 April
• 2023 TERM 2: Monday 24 April – Saturday 24 June
• 2023 TERM 3: Monday 10 July – Saturday 16 September
• 2023 TERM 4: Monday 2 October – Friday 15 December

PUBLIC HOLIDAYS

Arts Project Australia is closed all Victorian public holidays.

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COMPLAINTS AND TO REPORT ABUSE

If you wish to complain about disability services that you are receiving, please contact the appropriate complaints line listed below:

Complaints Resolution and Referral Service (CRRS) – 1800 880 052 (free call from land lines) Contact the CRRS with complaints about the compliance of DES providers, Australian Disability Enterprises (ADE) and Advocacy Services with the National Standards for Disability Services;
National Disability Abuse and Neglect Hotline (Hotline) – 1800 880 052 (free call from land lines) Contact the Hotline to report cases of physical, sexual, psychological, legal and civil abuse, restraint and restrictive practices, or financial abuse.
Department of Social Services (DSS) Complaints – 1800 634 035 Contact DSS with complaints that cannot be investigated by the NCSL or CRRS, as well as complaints about either of those services or JobAccess.
National Customer Service Line (NCSL) – 1800 805 260 (free call from land lines) Contact the NCSL with complaints about Disability Employment Services (DES) providers, or to request a transfer to another provider.

For a full list of contacts and/or for more information on how to register a complaint and who to contact, please refer to the Australian Government Job Access website https://www.jobaccess.gov.au/complaints.

Emergency situations

In case of life-threatening situations call 000 for attendance by Ambulance, Fire or Police services. If you think a crime has been or is being committed, contact your local police.